Download Manager for Mac

Download multiple media files at once using the Download Manager

Windows users read this

Before you Begin


    Download the Program

    • Start the download by clicking here
    • Once complete, double click the file to open it
    • The following window will appear. Right click DownloadManager -> Open -> Select Open again on the warning that appears


    • The Download Manager will appear


    If you see a warning that DownloadManager can't be opened, read this



    2. Log in with your Account Details

  2. Enter your login details

    • Portal URL: This is the URL you use to login to your portal
    • Username: The username used to login to your portal
    • Password: The password used to login to your portal

    If you have enabled 2FA in your portal you will need to enter the 2FA code you use to log in to your portal each time you run the download manager



    3. Scan for Media Files

  3. Click Scan and wait for the number of files to update.



    4. Download Files

    • Use the Download Options to specify which folder the files should be downloaded to, or to download files by date range
    • Click 'Download Now' to download media


    5. View Downloaded Files

  5. Your files should now be downloaded to your computer